Contact Jax

General Inquiries

• For press inquiries, e-mail: [email protected]
• For JAX Asset inquiries (logos or other brand-related content, images, illustrations, videos, audio, and editorial content), please submit a request.
• For JAX® Mice & Services Customer Support, e-mail: [email protected]
• For social media inquiries, please use our Inquiry Form.
• For general inquiries, or for information about JAX Research, JAX® Mice and Services, or JAX Genomic Education, please use our Inquiry Form.
• To reach individual researchers, please see our Faculty Directory.
• Various email contacts for Sponsored Research Administration are available.

Corporate Research and Partnerships

At JAX, there are countless ways for your company to get involved: you can sponsor long-term research partnerships, share your thought leadership at workshops and events, connect with our esteemed faculty, support our students in the STEM education pipeline and more. Visit ourcorporate engagement page to learn more about customized strategic opportunities that support your company’s goals.

JAX® Mice & Services Customer Support

[email protected] 

Monday - Friday
5:00 a.m. - 8:00 p.m. ET (Domestic & International)

1.800.422.6423 (US, Canada & Puerto Rico)
1.207.288.5845 (International)
1.207.288.6150 (Fax)

Giving to JAX

Monday - Friday
7:30 a.m. - 5:00 p.m. ET 

1.800.474.9880 (Domestic & International)

Advancement Staff Directory

Human Resources

[email protected]

Monday - Friday
7:30 a.m. - 4:00 p.m. ET

1.207.288.6103